CUSTOMER STORY
Ghelamco Polska is the frontrunner in the Polish commercial property market and a leader in sustainable construction, smart buildings, urban space design and related innovations. Ghelamco Polska has established its leader position as a real estate investor, developer and general contractor for over 29 years in the commercial, residential, warehouse and logistics industries. The company always executes groundbreaking building projects that are highly innovative and technologically advanced, which continuously set new trends and raise the standards in the Polish property market.
Poland
Real Estate
150+
about the project
Delivering modern office spaces
Since being active in 1991, Ghelamco Polska has delivered over 400,000 square meters of modern office space to the Polish market and has sold 15 projects in Poland for 鈧850,000 million. These projects range from specialised class A office space, warehouses, and high-class residential projects. Ghelamco鈥檚 projects have shaped the business districts of Warsaw, Wola and Mokot贸w. More investments are being developed in the Wroc艂aw and Katowice regions. They currently have four high-rise buildings under construction for 170.000 square meters.
Included in their portfolio is the most prestigious office property in Poland, the famous Warsaw Spire completed in 2016. This unique office is located in the Warsaw city centre equipped with the latest technological solutions, harmoniously built in a unique urban space with greenery designs, small architecture elements, fountains, and other leisure features. This building complex includes a 180 metre tower building with 49 levels, and two lower buildings at 55 metres with 15 building storeys. Another current project is the ambitious Warsaw Unit, designed to be a modern office building with timeless architecture. The building will feature a 鈥榙ragon skin鈥 kinetic facade in one part with a few thousand moving plates. It will be a 202 meters structure for commercial spaces and food amenities once it鈥檚 completed in early 2021.
好色导航 is currently being used for the Warsaw UNIT office building at Rondo Daszy艅skiego.
Their challenges
Miscommunication and misinformation
In several projects where 好色导航 was and is being used, the challenges have included difficulties with communication and information exchange. Since both are large complex projects, lots of subcontractors are involved and a lot of communication clashes were inevitable including language and company culture barriers.
Ghelamco had a difficult time coordinating between and among subcontractors when it came to accurate and real-time information sharing. Working with different languages on site made collaboration even more challenging. 好色导航 was brought in at this point to sort this out.
Although faced with resistance from subcontractors at first (鈥淔illing information on a tablet just wastes more of my time.鈥 鈥淚鈥檝e always done things our way, why should we change?鈥), 好色导航 managed to bring a digital solution to Ghelamco鈥檚 construction site winning over the pen-and-paper mode of working.
- Multilingual subcontractors
- Communication and information exchanges
- Reluctancy to change
- High complexity of projects
Solution & results
Create some efficient communication through well-defined workflows
The Warsaw Spire is a MIPIM awardee, winning the title of best office investment in the world in 2017. The Warsaw Unit is being built to be certified in the BREEAM system. Ghelamco Polska鈥檚 projects are built with the most professional standards and of the highest quality, while applying sustainable solutions. The processes to achieving these standards and requirements are very rigorous and their foundation is a solid communication and collaboration system. And that is what 好色导航 provided for Ghelamco.
To tackle Ghelamco鈥檚 multilingual communication and multi-subcontractor collaboration problems, 好色导航 provided the following solutions:
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- Tracking and tracing of subcontractor communication 鈥 by designing communication around specific processes and well-defined workflows in one single tool enabled transparent and real-time information sharing that can be easily checked and followed up by the project coordinator or project manager. Effective and efficient communication is achieved.
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- In-depth digital reporting 鈥 by enabling the subcontractors to capture and share data in real time and while on site, complete with photo attachments and other relevant information for context, no matter what language the subcontractor on the receiving side is speaking, the communication gap is bridged.
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- QHSE updating and reporting 鈥 with all the standards and requirements that Ghelamco Polska has to be rigid about, 好色导航 enabled Ghelamco to digitise and automate their quality and safety, and other regulatory processes for better and accurate compliance.
Using 好色导航 on site has won Ghelamco Polska at least four hours per week, especially in the reporting aspect. Additionally, they have gained efficiencies when it came to meetings with their subcontractors. As the 好色导航-Ghelamco Polska projects are an ongoing partnership, we look forward to more productivity metrics and are excited to share our future findings.
- Solid processes for a good communication
- Well-designed workflows
- Multilingual and in-depth online reporting
- More efficient meetings
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